Privacy Policy
Your privacy is important to us. It is Vistaly, Inc.'s policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://vistaly.com, and other sites we own and operate.
Personal information is any information about you that can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own privacy policies. This Privacy Policy does not apply to any of your activities after you leave our site.
This policy is effective as of 10 November 2021.
Last updated: April 3, 2026
Information We Collect
Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.
“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.
Log Data
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device's Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.
Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device and what you were trying to do when the error happened.
Device Data
When you visit our website or interact with our services, we may automatically collect data about your device, such as:
- Device Type
- Operating System
Personal Information
We may ask for personal information—such as:
- Name
User-Generated Content
We consider “user-generated content” to be materials (text, image and/or video content) voluntarily supplied to us by our users for the purpose of publication, processing, or usage on our platform. All user-generated content is associated with the account or email address used to submit the materials.
Users should be aware that any content you submit for the purpose of publication will be public after posting. Once published, it may be accessible to third parties not covered under this privacy policy.
Transaction Data
Transaction data refers to data that accumulates over the normal course of operation on our platform.
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information that is reasonably necessary to provide our services to you.
Collection and Use of Information
We may collect personal information from you when you do any of the following on our website:
- Register for an account
- Purchase a subscription
- Use a mobile device or web browser to access our content
- Contact us via email or social media
We may collect, hold, use, and disclose information for the following purposes:
- to provide you with our platform's core features and services
- for advertising and marketing
- to enable you to access and use our website
- for internal record keeping and administrative purposes
- to comply with our legal obligations and resolve disputes
- for technical assessment
AI and Machine Learning Data Usage
Your data is not used to train AI models unless you provide prior written consent. We are committed to protecting your intellectual property and confidential information:
- Customer data is not used to train or improve AI models that serve other customers.
- You retain full ownership and control over all content, insights, and intellectual property within your Vistaly workspace.
Security of Your Personal Information
When we collect and process personal information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access. However, no method of electronic transmission or storage is 100% secure.
How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy.
Children's Privacy
We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
- a parent, subsidiary, or affiliate of our company
- third-party service providers for enabling them to provide their services
- our employees, contractors, and/or related entities
Data Residency
During account creation, customers select a data residency region: United States or European Union. This choice is permanent and cannot be changed after account creation.
International Transfers of Personal Information
The personal information we collect is stored and processed in the data residency region you selected during account creation.
Your Rights and Controlling Your Personal Information
You may request details of the personal information that we hold about you. You have the right to request corrections to any inaccurate personal data and the deletion of personal data under certain circumstances.
Business Transfers
If we or our assets are acquired, we would include data, including your personal information, among the assets transferred to any acquiring parties.
Limits of Our Policy
Our website may link to external sites. We have no control over the content and policies of those sites, and cannot accept responsibility or liability for their privacy practices.
Our Commitment to the Data Privacy Framework (DPF)
Vistaly, Inc. complies with the EU-U.S. Data Privacy Framework and has certified to the U.S. Department of Commerce.
Contact Us
For any questions or concerns regarding your privacy, you may contact us:
Vistaly Support
support@vistaly.com
225A E Main Street
Charlottesville, VA 22902
U.S.A.